Pakistan is grappling with a dramatic rise in cybercrime, overwhelming the National Cybercrime Investigation Agency (NCCIA). In 2025, cybercrime complaints surged to over 112,000, up from 108,989 in 2024. This increase in complaints is creating significant challenges for the NCCIA, which is struggling to manage the growing caseload.
The number of incoming complaints has exceeded 80,000 this year alone, putting immense pressure on the agency. Despite the high volume of cases, the NCCIA has only been able to investigate 26,036 of the complaints. Out of these, just 1,955 cases were formally registered for prosecution. The report highlights that only 2,445 suspects have been arrested, with a mere 32 convictions.
To improve its operations, the NCCIA has expanded its network from 15 to 64 centers across the country. This expansion aims to make it easier for citizens to report digital crimes like hacking, fraud, and harassment. However, officials acknowledge that a severe shortage of trained investigators remains a major obstacle in effectively tackling cybercrime.
In response, the Interior Ministry has prepared a plan to recruit more investigation officers for the NCCIA. The proposal, which is set to be submitted to the prime minister, aims to fill the gap in manpower. Authorities hope this recruitment will strengthen the agency’s ability to handle the increasing number of cybercrime cases.
Experts warn that unless immediate action is taken to address the shortage of investigators, the rising tide of cybercrime will continue to outpace enforcement efforts. With Pakistan’s cybercrime burden growing rapidly, experts stress the need for urgent reforms and resource enhancements to protect citizens and curb digital crimes.
